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Careers at Seton Hall

Thank you for your interest in working with Seton Hall University. All applicants must create an online application to be considered for any open position. Please note, employment is contingent upon satisfactory criminal and other relevant background investigations. The determination of satisfactory is at the sole discretion of Seton Hall University.

A computer workstation is available in the Human Resources Office for applicants who wish to apply in person. There are also computers available in the Walsh Library. Resumes received outside of the online application process will not be accepted. If special accommodations are needed in order to apply for a position, please contact the Department of Human Resources.

Service Desk Assistant 2017-2018

Apply now Job no: 492839
Full time/Part time: Part-time
Location: South Orange
Categories: Student Employment

The Service Desk Associate STA will be responsible for:
• Providing telephone support and troubleshooting for customer service questions regarding hardware, software and network issues.
• Routing more complex issues/problems to appropriate staff members for resolution.
• Entering Service Now case requests into database and ensuring that issues are resolved in a reasonable amount of time.
• Keeping informed of current PC Support issues and system updates.

Position Requirements:
• Knowledge of current Windows operating systems, MS Office, and Seton Hall supported software.
• Familiarity working with database applications and querying information.
• Articulation, organization, and the ability to work as part of a team.
• Excellent interpersonal verbal and written communication.

Please submit resume and cover letter to be considered.

Advertised: Eastern Daylight Time
Applications close: Eastern Daylight Time

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