Responsibilities:

• • Tracking and scanning documents daily. Maintain confidentiality throughout process as documents are data sensitive.

   

  • Manage filing system after documents are scanned.

   

  • Assist students and families at front counter with Financial Aid Counselor present. Accurately answer inquiries and collect documentation.

   

  • Regulate virtual Financial Aid chat bot on rotated schedule. Answer general questions and delegate inquiries to the Financial Aid counselor that is present in the office.

   

  • Assist with virtual Financial Aid presentations for Admissions/Financial Aid nights.

   

  • Complete tasks given by Director and/or Assistant Director of Financial Aid

Qualifications:

• Familiarity with department/office procedures.
• Knowledge of specific software programs as needed.

Seton Hall University is committed to programs of Equal Employment Opportunity (EEO) and the principles of affirmative action.