JOB SUMMARY

The Central Office Assistant (OA) is a part-time staff member of the Department of Residence Life. They will assume an important role within the Residence Life office, aiding central staff members and completing various tasks assigned. Responding to the needs of the central staff in addition to those of students, parents, other departments, and guests of the University who contact the Residence Life Department will comprise a significant portion of the OA's work. Thus, the ability to manage critical administrative tasks while addressing situations and inquiries as they arise is necessary. In as much as the central Residence Life work environment is a dynamic one, the OA position is one that requires flexibility, adaptability, enthusiasm, and commitment as they are called upon to respond to changing needs and situations.

DUTIES & RESPONSIBILITIES

Exhibit a high degree of customer service in dealing with and serve as a resource

person for visitors and university constituents.

• Assist in answering the telephone and assisting visitors to the office.

• Maintain and utilize equipment in the office including printer, shredder and etc.

• Market/create communication and materials for the department.

• Organize and inventory supplies, create a list of needed items if necessary.

• Utilize technology and software to create brochures, flyers, spreadsheets, and

databases as well as other computer data entry.

• Expected to work both independently, at times without supervision, and in groups

with other student staff, Senior Staff, Central Staff, or personnel from other

departments.

• Demonstrate a willingness and ability to learn about necessary procedures for

openings, closings check-ins and outs, room assignments and changes, guest policies,

meal plans and other procedures within the department

REQUIRED QUALIFICATIONS

Current Seton Hall Students – Full Time Undergraduate Students.

DESIRED QUALIFICATIONS

Current Seton Hall Students – Full Time

Must be able to work a minimum of 10 hours a week. Max 20 hours within a pay period.

CONTACT

Ray Vincent L De Jesus

rayvincent.dejesus@shu.edu

FEDERAL WORK STUDY ELIGIBILITY

Not Required