Assists students and parents regarding the financial aid process and provides information on available programs, procedures, and eligibility requirements. Works within a loan team to evaluate and adjust budgets, certify loans and reconcile loan programs. Reviews financial aid applications and related documentation for compliance with eligibility requirements. Help students and parents in the completion of financial aid applications

Duties and Responsibilities:

1.Reviews, verifies, and assesses applications and support documents in accordance with established guidelines to determine financial aid eligibility.

2. Interacts with students and/or families to follow up on missing or deficient information; relays and discusses status of application.

3. Provides information to students and families regarding the options for obtaining financial aid, the process for requesting aid, and the eligibility requirements for receiving and maintaining aid. Assist students at the front counter on a rotation.

4. Responsible for a loan program from certification to disbursement through reconciliation.

5. Assist the office in promoting Financial Literacy to our students and families to better understand the process.

6. Part of the Counter staff rotation assisting students that come into the office.

7. Respond to inquiries from the call center and loan adjustments that come in.

8. Performs miscellaneous job-related duties as assigned.

Required Qualifications:

Bachelor's degree and one to three years of experience directly related to the duties and responsibilities listed. Working knowledge of financial aid and knowledge of federal and state financial aid policies required, Must be detail-oriented, have high computer literacy, strong organizational skills and the ability to prioritize daily activities.

Desired Qualifications:

Knowledge of Banner system a plus.

Salary Range:

$36,400 - $50,050

Exempt/Nonexempt: Exempt

Physical Demands: General Office Environment

Special Instructions to Applicants:

Benefits Information: 

Full Time Benefits

Life today is complex. That’s why Seton Hall University offers a comprehensive package of benefits and programs to help you simplify and enrich your life.

These benefits are important elements of your total university compensation package. Benefits include but are not limited to bundled medical, prescription, and vision insurance, dental insurance, and life insurance, and retirement plan. More information is available at https://www.shu.edu/human-resources/benefits.html. 

Seton Hall University is located in South Orange, New Jersey, 14 miles from New York City. It is the oldest Catholic diocesan institution of higher education in the United States and is home to about 6,300 undergraduate and 3,700 graduate students. A vibrant and culturally inclusive community, Seton Hall pursues academic excellence and ethical development in a collaborative environment and prepares its students to be servant leaders in their professional and community lives. Seton Hall University is an equal opportunity employer. It honors diverse perspectives and welcomes employees from all faith traditions. In turn, its employees respect Catholic beliefs and values, engage in servant leadership, and support the University’s mission as a Catholic institution of higher education.