JOB SUMMARY

The Career Center at Seton Hall University is seeking enthusiastic, outgoing, and dependable students to serve as Career Ambassadors at our new University Center Information Desk. Ambassadors will proactively engage fellow students, promote career development resources, answer general questions, and connect students to opportunities and services that support their professional growth. This position offers practical experience in communication, customer service, leadership, teamwork, and professional development.

Professional Development

Ambassadors will strengthen NACE Career Readiness Competencies, including Communication, Leadership, Teamwork,

Professionalism, Technology, and Career & Self-Development.

Why Become a Career Ambassador?

Make a positive impact on the Seton Hall community while building transferable skills, expanding your professional network, and helping fellow Pirates discover career opportunities and resources.

DUTIES & RESPONSIBILITIES

Student Engagement & Outreach (Central Responsibility)

• Proactively and respectfully engage students visiting or passing through the University Center to introduce Career Center services.

• Initiate friendly conversations to learn about student career interests and help identify relevant resources.

• Encourage participation in workshops, career events, employer networking opportunities, and career readiness programs.

• Promote internship, employment, and professional development resources without providing individualized career advising.

• Suggest creative approaches to increase student engagement and Career Center visibility; gather general feedback.

Career Center Resources & Assistance

• Welcome students, faculty, staff, and visitors; answer general questions about Career Center programs.

• Help students access 12twenty, VMock, Big Interview, and other available career development tools.

• Share information about Pathfinders, Pirate Partners, and other Career Center initiatives.

• Guide students toward scheduling appointments and refer specialized questions to Career Center staff.

Campus Promotion & Collaboration

• Distribute promotional materials and highlight upcoming events and services.

• Support outreach campaigns and special initiatives in collaboration with Career Center staff.

• Serve as a positive, welcoming representative of The Career Center and Seton Hall University.

Information Desk Operations

• Maintain a clean, organized, and welcoming desk; replenish materials as needed.

• Record student interactions and general inquiries using established procedures while respecting privacy.

• Communicate questions, concerns, and suggestions to designated staff.

• Arrive on time, coordinate coverage through approved procedures, and perform related duties as assigned.

REQUIRED QUALIFICATIONS

• Currently enrolled Seton Hall University student eligible for on-campus employment; both FWS and non-FWS students are encouraged to apply.

• Strong interpersonal, communication, and customer service skills.

• Friendly, approachable, enthusiastic, and comfortable initiating conversations.

• Dependable, organized, professional, and able to work independently and with a team.

• Interest in helping fellow students explore career opportunities and resources.

• Ability to engage respectfully with students from diverse backgrounds.

• Familiarity with Career Center resources is helpful but not required; training will be provided.

Work Schedule & Expectations

• Flexible scheduling based on academic availability and departmental needs.

• Information Desk hours are Monday-Friday, 9:00 AM-6:00 PM; typical shifts are three hours, with two ambassadors assigned per shift.

• Maintain a professional appearance, arrive punctually, and actively engage students throughout each shift.

• Complete training on Career Center resources, proactive outreach, desk procedures, and appropriate referrals.

CONTACT

For any questions, please contact Julia Mills at julia.mills@shu.edu.

FEDERAL WORK STUDY ELIGIBILITY

Not Required