JOB SUMMARY:

Under the supervision of the Administrative Specialist, EOP Peer Mentors serve as an EOP representative to assist current and prospective students, families, and guests. Positions with the EOP are excellent employment opportunities for students interested in developing professional and interpersonal skills. This position will develop skills in communication, customer service, and clerical skills.

DUTIES & RESPONSIBILITIES:

Tasks will include but are not limited to:

Assist students in developing an awareness of academic resources and opportunities, policies, and support services.

Assist and greet walk-in current and prospective students and families.  

Facilitate and encourage attendance at all EOF events.  

Represent the EOF program in a positive, appropriate and professional manner 

Provide a premier experience for current students and prospective students and families. 

Answer calls on a multi‐line telephone system.

Record detailed information to disseminate to appropriate staff members in the event that they are unavailable to take a call. 

Inform office staff via TEAMS of student appointments, visitors, etc. 

Distribute department mail.

Handle confidential material.

Occasional weekends may be required at Open Houses and Pirate Preview.

Make outgoing calls to current and prospective students. 

Other duties as assigned.

REQUIRED QUALIFICATIONS:

Must be a current EOP student at Seton Hall University  

Be in good standing with the EOP

Minimum cumulative and semester GPA of 2.75

Be eligible for Federal Work Study 

HIRING MANAGER:

Keshia Crawford

Administrative Specialist

keshia.crawford@shu.edu

(973) 275-4601

FEDERAL WORK STUDY ELIGIBILITY REQUIRED:

Yes, FWS Eligibility Required

Seton Hall University is committed to programs of Equal Employment Opportunity (EEO) and the principles of affirmative action.