This position will support the undergraduate admissions area in two main areas: event planning and communication and outreach efforts. This position will also assist with Enrollment Operations projects and assignments in the summer.

Duties and Responsibilities:

1. Assist with the planning and management of admission events such as Open Houses, Pirate Preview, Interview days, Instant Decision Days, Transfer days, admission yield events, webinars, admitted student and parent events, financial aid events, guidance events, orientation, and any other admission event assigned. This individual will also be responsible for organizing all logistics such as food and room reservation and set up for all staff meetings, trainings, etc. Oversight for admission events involves development of event program and content and may involve creation of materials such as agendas, handouts, and PowerPoint presentations. It may also involve public speaking and presenting at events. It will also require management of event communication, management of guest lists and follow-up with guests and no shows. This will require close coordination with multiple campus partners to coordinate event details and coordinate with event presenters and partners. This involves coordination with facilities, security, housekeeping, room reservations, print shop, media services, catering and outside vendors for setup-related needs such as tents, chairs, sound systems, video equipment as well as coordination with town and fire department for permits, etc. Individual must be very proactive and organized and have great attention to detail. This will require commitments in the evenings and during the weekends.

2. Assist the AVP of Communications with management of all admission and financial aid related event communication, such as website content, signup mechanisms, invitation creation, e-mail notifications, rsvp tracking and follow up, follow-up communication with attendees and no-shows. Creating event lists, reports & surveys as needed. This will involve extensive use of Slate and Banner as well as creation of written materials.

In addition to event related communication, this individual will assist with all other aspects of the admissions communication, such as writing and delivering e-mail campaigns at various stages of the funnel to various audiences, such as parents, students guidance counselors, etc. It will also involve letter generation and decision release, portal set-up and testing, webinar set-up, management and content creation, social media accounts monitoring and management, creation of video content for tutorials and student/staff profiles, text messaging, app comments, list and report generation from Slate.

This will require strong written communication and proofreading skills. It will also require technical skills and knowledge of Slate CRM system and Banner.

3. Assist the AVP for Operations with back-end system maintenance and set up including building and testing for application decision chain and application data loading, axiom monitoring, exception report monitoring and clean up, data entry for application related process such as GPAs, decision codes, major changes, deferrals, etc. Data integrity monitoring and clean up, troubleshooting, testing, coordinating with vendors such as Common App, Spark, College board, etc. and file feeds and data loads, etc. This involves extensive knowledge of Banner.

4. General admissions duties such as occasional coverage of info sessions, COD office, conflict recruitment travel coverage, App comments, Chat Bot & inbox monitoring, phones, e-mail follow-up, attending staff meetings, trainings and all other duties as assigned.

Required Qualifications:

3-5 years relevant work experience. Event planning experience is essential, communication and marketing experience also a plus. Bachelor's degree.

Salary Grade:

AD140 - Administrative

Exempt/Nonexempt: Exempt

Physical Demands: General Office Environment

Special Instructions to Applicants:

Seton Hall University is committed to programs of Equal Employment Opportunity (EEO) and the principles of affirmative action.