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Careers at Seton Hall

Thank you for your interest in working with Seton Hall University. All applicants must create an online application to be considered for any open position. Please note, employment is contingent upon satisfactory criminal and other relevant background investigations. The determination of satisfactory is at the sole discretion of Seton Hall University.

Resumes received outside of the online application process will not be accepted. If special accommodations are needed in order to apply for a position, please contact the Department of Human Resources.

PC Support Services Summer Technology Assistant 2023

Apply now Job no: 495641
Full time/Part time: Part-time
Location: South Orange
Categories: Student Employment

Responsibilities:

  • Student Workers will be responsible for:
    • Greeting customers warmly and ascertaining the issue or reason for coming in
    • Diagnosing and documenting laptop/printer related issues
    • Software installation, configuration, troubleshooting, and maintenance (student tech)
    • Servicing laptop hardware related issues and sending laptops for further repair (student tech)
    • Entering all walk-in requests into the Service Now database as well as checking on the status of current database requests
    • Refilling printer paper, toner, and drums around campus
    • Going out to service faculty or lab computers around campus
    • Working on extra projects and tasks as needed between day-to-day operations.

Qualifications:

  • • Basic knowledge of Windows operating systems, MS Office. Knowledge of SPSS and other software used on the SHU campus is also useful.
    • Familiarity with working with database applications and querying information.
    • Articulation, organization, and the ability to work as part of a team
    • Superb customer service skills.

    Student Technician
    • Understanding and/or experience with laptop hardware and software troubleshooting
    • Knowledge of current Windows operating systems, in addition to basic knowledge of current MS Office products, and various other Seton Hall supported software and hardware
    • Ability to quickly adapt to ever changing hardware and software products
    • Someone who is articulate, organized, and able to work as part of a team
    • Basic knowledge of networking and connectivity
    • Great customer service skills
    • Excellent interpersonal verbal and written communication

Seton Hall University is committed to programs of Equal Employment Opportunity (EEO) and the principles of affirmative action.

Advertised: Eastern Daylight Time
Applications close: Eastern Standard Time

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