This position serves as a member of the Office of Admissions in the Division of Enrollment Services. The primary responsibility of this position is to assist in the recruitment and admission of undergraduate students to Seton Hall University. The Assistant Director of Admissions reports to the Director of Undergraduate Recruitment and develops and implements University recruitment programs and related initiatives designated to attract the best possible pool of undergraduate candidates.
Duties and Responsibilities:
1. Plans, develops, implements and evaluates programs, special projects, events and other initiatives geared to recruiting students within targeted populations and facilitating admission into Seton Hall. Will work within an admissions team on recruitment, communications, and retention strategies.
2. Provides a full range of advisory and liaison services to prospective students and associated community constituencies regarding Seton Hall admissions and related issues. Ability to explain and counsel families in the financial aid process.
3. Participates in the establishment and implementation of student recruitment strategies, resources, policies, and procedures for the University.
4. Builds relationships with high schools in their territory.
5. Independently represents and promotes Seton Hall at national, regional, state, and local recruitment events.
6. Oversees and coordinates the front-line customer service activities of admissions staff, to include the provision of in-person and telephone information services to prospective and current students and other members of the public.
7. Develops and implements outreach programs, events, and activities for recruitment and enrollment of students from targeted communities; enlists and coordinates faculty, students and/or alumni, as appropriate, in various recruitment programs.
8. Creates and distributes a range of resource and promotional materials designed for the recruitment and retention of students in targeted groups.
9. Reviews individual applications and evaluates candidates for admission eligibility; troubleshoots applications with problems, and oversees and/or coordinates communications with applicants.
10. Responds to inquiries and researches and resolves problems related to transactions handled by the unit; serves as liaison with other constituencies in the resolution of day-to-day administrative and operational issues.
11. Participates in the analysis, design, development, and implementation of records systems and applications, as required to meet the evolving needs of the operation.
12. Oversees and/or coordinates the collection, compilation, and analysis of program activity data; develops, writes, edits, and presents comprehensive statistical and narrative program reports and evaluations.
13. May supervise the work of other staff, students, alumni, and/or volunteers.
14. Manages the overall communication and functionality within their territory.
15. Performs miscellaneous job-related duties as assigned.
Bachelor's degree required; 1-3 years admissions or related experience required. A directly related higher degree from an accredited institution may be substituted for experience.
- Strong interpersonal skills and the ability to work effectively with a wide range of constituencies in a diverse community.
- Ability to analyze and interpret the needs of customers and offer appropriate solutions.
- Knowledge of student recruitment and retention issues at the undergraduate level.
- Skill in the planning, development, implementation, and coordination of student recruitment, retention, and support programs.
- Strong verbal and written communication skills and the ability to present information effectively to groups.
- Analytical, evaluative, and critical thinking skills.
- Computer literacy, especially Microsoft Office applications.
- Ability to understand and promote the Catholic Mission
- Experience with customer service and student service.
- Necessary interactions with students, families, and high school counselors.
- Flexible schedule/availability for some evening and weekend hours.
- Ability/desire to travel domestically.
- Travel is heavy (some overnight/weekend travel required) in the fall and spring seasons.
- Access to a personal vehicle for local travel. Valid driver's license
Banner and Slate knowledge helpful
Licenses and Certificates:
Valid driver's license
AD140 - Administrative
General Office Environment
Special Instructions to Applicants:
Seton Hall University is committed to programs of Equal Employment Opportunity (EEO) and the principles of affirmative action.