Assessment & Institutional Research Analyst
Job no: 494116
Full time/Part time: Full-time
Location: South Orange
The Assessment & Institutional Research Analyst will provide technical support for the core operational activities of the Academic Affairs Assessment operation and the Office of Institutional Research through data collection, management, and reporting. This position will support internal and external reporting demands, assist in the analysis of institutional data for assessment and strategic planning purposes, and communicate key data through various online and reporting platforms. The successful candidate will deliver clear, accurate, and informative results that help to transform data into actionable knowledge, and show strategic thinking in the collection and acquisition of data.
Duties and Responsibilities:
- The design, collection, extraction, and manipulation of data from the university’s administrative system is a fundamental, underlying function of this position and a major contribution to the office. The Assessment & Institutional Research Analyst will query against university and external information systems to develop requested data sets to support internal and external reporting needs. The ideal candidate will be able to work with data from inception to analysis. This includes generating data for institutional research and assessment projects from the planning stage, to designing and running queries to extract data from institutional sources, and then evaluating the data. In many cases, examination of data will require using statistical tools for inferential and predictive analyses.
- Contribute to the creation of regular internal reports that track various aspects of student, faculty, and program performance. The Assessment & Institutional Research Analyst will design, test, and generate reports that support decision making across campus. Areas covered include, but are not limited to, student enrollment, credit hour generation, degree attainment, retention, attrition, graduation, admission, faculty workload and productivity, scholarship tracking, and benchmarking.
- Maintain the University’s outcomes assessment process to ensure compliance with accreditation standards (especially those of the Middle States Commission on Higher Education). This aspect of the work includes maintaining an assessment web page and a series of university-wide meetings; prompting and managing an annual process of outcomes assessment and a system for review; as well as reporting and publicity of these results. The University’s assessment operation involves college, disciplinary, and general education outcomes (including those involved with the University’s Core Curriculum), as well as administrative outcomes. An understanding of Middle States accreditation standards, especially Standards III and IV, is crucial. The analyst may be asked to be involved in the preparation of Middle States reports and Middle States visits, as well as equivalent information and analyses for other accreditors.
- The Assessment & Institutional Research Analyst will operate the university-wide faculty course evaluation process. The Office of Institutional Research uses a third-party system, Campus Labs, to administer university-wide course evaluations. This position will drive this important and time-sensitive project by extracting, translating, and uploading data from our administrative system into the appropriate formats needed by the third-party system. Working with various college and department representatives, this position will maintain question set updates, assure data accuracy, send out notifications, and be the point of contact for students and faculty during the administration cycle.
- Assist with or manage select internal assessment processes, such as University participation in national surveys like NSSE or a University instrument, and other ad hoc assessments. The analyst will be expected to develop higher-order multivariate analyses in these data and to make recommendations. These tasks will require the analyst to work with other offices within Academic Affairs, Student Affairs, Enrollment Services, and Finance as well as some faculty committees and interest groups.
- Track and maintain documentation for external survey participation, articulation agreements, accreditations, licensure passage rates, NC-SARA, etc., as periodic review of academic programs.
- Develop and maintain office documentation to improve the accuracy and integrity of data and reporting. This position will be responsible for the upkeep of written project documentation and assist with the continuous improvement of data quality through review and scrutiny of university data. The incumbent will work collaboratively with other offices to make any necessary corrections or improvements to underlying data.
- Produce custom, ad-hoc reports, as needed. The Assessment & Institutional Research Analyst will contribute to the overall success of the office through any needed reporting and technical support by performing other duties as assigned. These duties may cover areas such as specific descriptive statistics, department requests, data in support of grant proposals, and requests from executive administrators.
- Perform all work related to the University's institutional assessments and data in a manner that exercises a high standard of data security and integrity.
- Bachelor's degree
- Three or more years’ of relevant experience in an office of institutional research, institutional effectiveness, assessment, or other areas where multivariate data analyses and research methods are performed.
- Proven ability and experience in developing automated and sustainable reporting solutions.
- Experience in University assessment operations.
- Exceptional analytical skills with a demonstrated ability to create, deploy and maintain large amounts of data. Strong conceptual and problem-solving abilities; strong deductive and inductive reasoning skills.
- Experienced in conducting and interpreting statistical results; working knowledge of statistical software (SPSS, SAS, R, etc.)
- Ability to multi-task and manage multiple projects at a given time; ability to organize, prioritize and meet deadlines; flexible and responsive in working relationships.
- Extensive knowledge of reporting analytics solutions (Cognos desired); working knowledge of SQL and data extraction methodologies; experience with Banner and its ODS/EDW reporting views required; proficient in the MS Office suite (Word, Excel, Access, PowerPoint); proficient in statistical software (SPSS, SAS or R);
- Ability to write clearly and concisely. Ability to listen to and translate requests into reporting specifications.
- Ability to communicate technical information; presentations to groups, as needed.
- Working knowledge of Digital Measures preferred.
- General office environment
Special Instructions to Applicants:
- Applicants may be asked to take skills tests as part of the process
Seton Hall University is committed to programs of Equal Employment Opportunity (EEO) and the principles of affirmative action.
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