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Thank you for your interest in working with Seton Hall University. All applicants must create an online application to be considered for any open position. Please note, employment is contingent upon satisfactory criminal and other relevant background investigations. The determination of satisfactory is at the sole discretion of Seton Hall University.

A computer workstation is available in the Human Resources Office for applicants who wish to apply in person. There are also computers available in the Walsh Library. Resumes received outside of the online application process will not be accepted. If special accommodations are needed in order to apply for a position, please contact the Department of Human Resources.

Academic Services Specialist

Apply now Job no: 494057
Full time/Part time: Full-time
Location: South Orange
Categories: Staff

The Academic Services Specialist supports registrarial operations related to course and classroom schedules, including the use of academic space for non-academic events. This position assists at the Registrar Service Counter and with office email/voicemail and with other office activities as needed.

Duties and Responsibilities:

  • Data entry of departmental course schedules, including follow-up of potential conflicts;
  • Processes requests for use of academic spaces, including assignment of classrooms and approval of academic spaces for non-academic events in R25;
  • Coordinates the delivery of classroom supplies; receives and resolves reports of missing/damaged classroom furniture;
  • Reviews, identifies and resolves discrepancies in classroom assignments for final examinations;
  • Manages canceled course workflow process by coding canceled courses, sending automated email notifications to enrolled students, including any course options provided by department;
  • Manages workflows related to closeout of course wait lists and course schedule changes;
  • Assists at Registrar Service Counter and with Registrar email/voicemail as needed during peak periods and with special projects as needed;
  • Supports registrarial operations at the Interprofessional Health campus;
  • Assists in pre-commencement and commencement activities.

Required Qualifications:

  • High school diploma or GED required;
  • Minimum of 1 year experience in in an academic or administrative environment;
  • Knowledge of FERPA implications and constraints
  • Strong organizational skills, including the ability to prioritize and multitask to assure that deadlines are met;
  • Excellent communication skills: ability to communicate in both oral and written form with precision and accuracy; ability to compose correspondence independently; to be poised and articulate on the phone; to be composed, friendly and efficient in interactions with students and colleagues;
  • Strong technical skills, including Microsoft Office Suite and ability to learn R25 software;
  • Ability to work independently to complete time-sensitive work in a busy environment;
  • Must be able to work overtime when needed at peak periods and at pre-commencement period;
  • Must be able to rotate to the IHS campus when needed.

Desired Qualifications:

  • Knowledge of Banner student module including Banner navigation;
  • Knowledge of academic cycle and academic policies and procedures.
  • Associate's degree

Salary Grade:

  • Staff Union (Local 153) - SU18.0


  • Local 153


  • Non-exempt

Physical Demands:

  • General Office Environment
  • Routine inspection of all classrooms to confirm chair, supply status; occasionally needs to move tables, desks.

Special Instructions to Applicants:

  • This is a Local 153 position; only current Local 153 members can apply from 09/13/2019 to 09/20/2019.

Seton Hall University is committed to programs of Equal Employment Opportunity (EEO) and the principles of affirmative action.

Advertised: Eastern Daylight Time
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